FAQ
1.What if the cable which we need have some differences on specifications from yours?
Any difference, we can design and produce according to your requests, which include cable, color, material, processing requirement etc.
2.How can I get a sample to check your quality?
Please tell us the detailed information of products you need. Then we will check our stock. If we don't have the exact model you need, please consider whether the similar model is OK for you. After price confirmation, you can require for sample below 20 centimeters to check our quality. Free sample is available with economic express fee
3.What is your Brand?
We are specialized for cable and wires.We one of the most famous cables and wires manufacturing factory under modern enterprise system who have been focusing on producing wires and cables for nearly 20 years to create the top quality cables and wires in China.
Actually we have two brands,the Guangdong Zhujiang Wires and Cables Co.
and the Asian Electric Appliances & Cables Technology Co.The former one is in charge of the china domestic market ,and the latter is about the overseas market.We have developed the most famous brand “fenjiang” which has passed the China Compulsory Certification(CCC) in china mainland.And the Asian Port is the brand for the foreign countries which is accord with the International Electrical Commission Certification.(IEC)
We have a good reputation in the domestic and overseas.
4. Do you have any experiences?
We have expanded our influence towards the whole of Southeast Asia and other regions. There are 356 dealers throughout over 130 areas in Asia. Our products have extensive influence and good reputation in both domestic and worldwide market.And we took over lots of bid tenders of government in China like the projects show in the poster,Canton Tower,Dayawan Nuclear Plant,Guangzhou Baiyun International Airport.We provide them the safe and stable,power transmission solution.
5. Can I customize some special product and make my logo on the product?
OEM and ODM are welcomed. The cable size ,color and material are customized.your own logo and own design are welcome.We are focusing on customer service. Strong and Professional R&D team to meet your specific needs to provide you attractive design and various styles. We will produce according to your requirements and descriptions.
1) Printing your logo on the cable.
2) Printing your logo on the pull box, wooden drum according to your design
3) Any your idea on cable, packing box are available.
6.What certificates you have?
Our products are strictly in accordance with/have been proved by /meet standards of ISO9001, ISO14001.
7.What Special support do you have for customer:
Provide best quality certificated products and highly-competitive prices(inclusive the discount) and best service to support you and advertise. Fast /in time delivery to meet the deadline, Products qualify guarantee as long as 18 month after date of delivery,overseas technical support by professional sales people and engineer services 24 hours available are always the reason why you choose us.
8.What payments terms do you accept.
The payment term varies with different price level and total rate of each contract.
1)Our payment term is usually T/T 30% in advanced, the balance before delivery/picking up the goods,(balance against the bill of loading /)or against 100% L/C at sight for the products in stock.
2)And to the OEM/OEM products,Our payment term is usually T/T 50% in advanced, the balance before delivery/picking up the goods,(balance against the bill of loading /)or against 100% L/C at sight
3)100% L/C at sight.100% T/T advance for small amount orders.