If you have any question, please do not hesitate to contact us.Our online service team will serve for you.
Whatever the requirements or problems from you are both of our oppotunites.
• We accept OEM/ODM packaging.
• We provide 3 normal packaging options – Polybag,Bubble pack,Paper giftbox.
• First we put one product into a polybag/giftbox.Second put into inner box for protection.Final put into the master carton.
• The order quantities less than 8,000 pieces,we suggest arrange the door to door Air-Express, usual shipping
ways DHL,Fedex,UPS,TNT,EMS.(Usually,8,000 pieces the goods’ delivery cost by air is less than by sea).
• The order quantities more than 10,000 pieces,we suggest arrange by airport to airport or by sea.
FOB,CNF,CIF Terms&conditions.
• Delivery time the door to door Air-Express takes 3~7 workdays.The sea transportation time 25~35 workdays.
» The small amounts we suggest payment via PAYPAL, ESCROW or WESTERN UNION, in order to shorten the wiring time, simplizing the prosedures.
» The large amounts, the bank wiring will be cost-effective, HSBC bank account or China bank USD account.
» We accept the following payment methods.
Q: Do you have MOQ limited?
A: Yes, our MOQ is normally 10 pieces.
Q: Can we take samples for quality checking before placing an order?
A: Yes, we can provide you samples for quality checking first.But you need to pay the sample charge and the shipping cost.
Q: What is the mass production time?
A: Sample lead time is within 7 workdays.Normally, mass production ( 1000 pcs ) lead time is 15 workdays,It depends on the products quantities you ordered.
Q: Can you provide OEM/ODM service?
A: Yes, we can support&accept OEM/ODM orders. We’re have a professional team with more than 10 years of OEM/ODM experience.we are one of white hair for metal gifts&crafts business in China.
Q: What are your payment terms?
A: Our available payment terms are: Paypal, Western Union,T/T, Cash and Trade Assurance.Normally, 20% deposit in advance, 80% balance before delivery.
Q: What is the quality of your products?
A: Most of our products passed ROHS, REACH certificates,But for new products.If not, we can consider to do it.Quality is our culture!
Q: How long is the warranty of your product?
A: 2 years
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