Can I have a sample order ?
Yes, we welcome sample order to test and check quality. 1pc for sample checking or Mixed samples are acceptable.
What about the lead time?
Sample needs 5-7 days, mass production time needs 15-20 working days.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-7 days to arrive. Airline and sea shipping also optional.
Is it OK to print my logo on the product?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Do you offer guarantee for the products?
Yes, we offer 2 years warranty to our products.
How do you guarantee the quality?
We have very strict quality control procedures during production. Besides, each of our product has passed strict quality test and stability test before delivery.
Can I control device with 2G/3G/4G network?
When adding device for the first time, it requires that your mobile phone and device are connected to the same Wi-Fi network.
After adding device successfully, you can remote control your device with 2G/3G/4G network.
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What kind of testing can our products pass ?
RoHS, CE, UL, FCC, REACH, CCC, etc.
What kind of payment ways we accept ?
Alibaba-payment, T/T, Western Union, L/C, Paypal, etc.