Products Info
HEP-21B-Z-R1/ HEP-21B-Z-R1

HEP-21B-Z-R1/ HEP-21B-Z-R1

Brand name:
xprinter
Place of Origin:
china
Model Number:
hep-21b-z-r1/ hep-21b-z-r1
Material:
metal
Certification:
ccc,ce,fcc,rohs,kc,saa,bis,bsmi
OEM Availability:
yes
Payment Term:
t/t,l/c
Brand name:
xprinter
Place of Origin:
china
Model Number:
hep-21b-z-r1/ hep-21b-z-r1
Material:
metal
Certification:
ccc,ce,fcc,rohs,kc,saa,bis,bsmi
OEM Availability:
yes
Payment Term:
t/t,l/c
Supplier Info.
Company Name: Xprinter Group
Registration Date: 2006
Country / Region: guangdong / China
City: zhuhai
Main Products: printer manufacturers, wholesale label printer, oem printer manufacturers
Product Detail

Product Overview

Product Specification

Service and Support


Product Overview


       

Easy to load paper

Compact and Light

Max. print width 48 mm

Support media from 20 to 62mm





Product Specification


ModelHEP-21B-Z-R1HEP-21B-Z-R2
Printing Features
Printing methodDirect Thermal
Print Speed90 mm/s Max.
Print dots384 dots
Dot pitch0.125 mm
Max.print width48 mm56 mm
Media
Media typeThermal paper/ Label paper
Media width20-62 mm
Performance Features
Average Resistance176 Ω±4%
Pulse life

1*108 Pulse

Mechanical life

50 km

Print head temperature detection

Thermistor

Spacing detection

Through-light sensor

Paper out detection

Reflected light sensor

Dimension89.5*60*40.5 mm
Weight138 g
Power supply
Print ?voltageMAX. 9.5V
Logic power supplyMAX 7.0 V
Environmental Conditions
Operation environment5 ~ 40°C(41~104°F),Humidity: 10%~90% RH no condensing



Service support


Q:What’s your main product line?

A:Specialized in Receipt printers, Label Printers, Mobile Printers, Panel printers, Kiosk printer, Dot Matrix Printer , Bluetooth printers, Bluetooth credit card receipt printer.

Q:What is the Warranty for your printers?

A:We support 12 months for all of our products.

Q:What is printer defective rate?

A:Less than 0.3%

Q:If the goods are damaged, what can we do ?

A:1% FOC parts dispatched with shipment. When it is damaged, you can replace it directly.

Q:What's your delivery terms ?

A:Delivery terms can be  EX-WORKS, FOB or C&F.

Q:What’s your leading time?

A:For less than 1000pcs, 7-10 working days.
For  more than 1000pcs, 10-15 working days.

Q:What are your product command?

A:Thermal printer compatible with ESC\POS.
Label printer compatible with TSPL\ EPL\ DPL\ ZPL emulation.

Q:How do you control quality?

A:We are a company with ISO9001:2015 international QMS certification. Our products have obtained CCC, CE, FCC, RoHS, KC, SAA, BIS, BSMI certifications.


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