Raycus cnc mini Fiber Laser Marking Machine for engraving plastic knives and auto parts
Q: Are you a factory or trading company?
A: We are a manufacturer.
Q: Where are you located? How can we visit you?
A: We locates in Jinan of Shandong, in the north of China.
Q: How can I choose suitable machine?
A: Please communicate with us via inquiry or email, we can guide you. Please kindly tell us:
1) .What work table size you will need?
2).What work you will do?
Q: What's your payment terms? Delivery time and MOQ?
A: We accept T/T(bank transfer), L/C, Paypal, ESCOW, West union etc. Usually we need 30% as deposit, balance paid before shipment.
Delivery Time: 7-10 days after payment
MOQ: 1set
Q: If I bought a machine, how could you make it safe while shipping.
A: We have a professional package suitable for oversea transpotation. Machine will be fixed well in the case.
Q: What's your quality control system?
A: All machines will be tested after finished. We have QC department response for this job. And we already got CE approved.
Q: What's your after-sales service?
A: 1) Warranty 1 year for whole machine.
2) Engineers available service machinery overseas
3) Full operator training
Q: If I don't know how to use the machine, can you teach me?
A: 1) There is a DVD disc including machine user manual and software user manual c/w machine. 2) Online (skype & phone)
3) Remote desktop software (Team viewer)
4) Demo Video
Q:This is my first time buy machine from China, how i buy machine from you?
A:Choose suitable machine through talking with our seller manager → Pay to us→ manufacture and testing machine(about 3-5 workdays) →shipping to you
If you need more information or have any special requirement, pls feel free to tell me. We will be at service at any time.We would like to become your honest and long-term supplier in the near future.
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